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kottke.org posts about Apple

The Inner Landscape

a disk of light illuminates a layered desert landscape

a blue shft of light glows in a rocky crack

a glowing disk lights up a rocky landscape

Photographer Reuben Wu was commissioned by Apple to take some of his wonderful light-painted photos with Apple iPhone 15 Pro Max in a project called The Inner Landscape.

So proud to be one of the first photographers to reveal a new series of images captured on the Apple iPhone 15 Pro Max and celebrate its launch. “The Inner Landscape” is a series of six unearthly places that feel more intimate than epic, more ambiguous than explicit, making up a body of work that feels cohesive through its sense of connection and psychological space.

I love Wu’s work. More information about this project can be found at Colossal, Petapixel, and on Wu’s Instagram.


The Lisa Personal Computer: Apple’s Influential Flop

The Apple Lisa was the more expensive and less popular precursor to the Macintosh; a recent piece at the Computer History Museum called Lisa “Apple’s most influential failure”.

Apple’s Macintosh line of computers today, known for bringing mouse-driven graphical user interfaces (GUIs) to the masses and transforming the way we use our computers, owes its existence to its immediate predecessor at Apple, the Lisa. Without the Lisa, there would have been no Macintosh — at least in the form we have it today — and perhaps there would have been no Microsoft Windows either.

The video above from Adi Robertson at The Verge is a good introduction to the Lisa and what made it so simultaneously groundbreaking and unpopular. From a companion article:

To look at the Lisa now is to see a system still figuring out the limits of its metaphor. One of its unique quirks, for instance, is a disregard for the logic of applications. You don’t open an app to start writing or composing a spreadsheet; you look at a set of pads with different types of documents and tear off a sheet of paper.

But the office metaphor had more concrete technical limits, too. One of the Lisa’s core principles was that it should let users multitask the way an assistant might, allowing for constant distractions as people moved between windows. It was a sophisticated idea that’s taken for granted on modern machines, but at the time, it pushed Apple’s engineering limits - and pushed the Lisa’s price dramatically upward.

And from 1983, a demo video from Apple on how the Lisa could be used in a business setting:

And a more characteristically Apple ad for the Lisa featuring a pre-stardom Kevin Costner:


Customize Your AirPods Pro for Even Better Sound

Earlier today, I posted a Quick Link to the 2nd-generation AirPods Pro on Amazon because they were $50 off, a good deal for an item that’s rarely on sale. I’ve been using a pair of these for the past month or so after a strong recommendation from John Gruber, and I can’t believe how much better they performed over the 1st-gen ones (which were fine…better than fine even). The sound quality seems better, Transparency Mode (where you can simultaneously hear your music and amplified sound near you) is significantly improved, and the earbuds themselves are more comfortable than their predecessors.

But the real star for me is the noise cancelling. I try to use my treadmill a few times a week during the winter to keep fit/active and generally listen to music or watch some TV on my iPad while I walk/run. With my old AirPods Pro, I could still hear the whirring of the treadmill behind the music even with noise cancelling on. But with these new ones, the treadmill noise is nearly gone, especially if I’m listening to something particularly energetic. I took an airplane trip recently and was amazed to find that nearly all of the airplane noise was cancelled out…even playing some quiet classical music at a reasonable volume felt like I was listening in a quiet room. I’ve even been wearing them to listen to music while I work…they just sound better than my HomePod mini speaker and keep me more focused on my work.

So anyway, I posted that link and then discovered via the ensuing thread on Mastodon that you can tweak AirPods Pro using the accessibility settings on your phone to do stuff like amplifying soft sounds and tuning Transparency Mode to further boost audio to focus on a person in front of you:

Turn on Custom Transparency Mode, then adjust the amplification, balance, tone, and ambient noise reduction to help you hear what’s happening around you. You can also turn on Conversation Boost to focus on a person talking in front of you.

What an amazing feature for people who are hard of hearing or who have trouble focusing their audio attention (definitely me sometimes). And what’s more, you can actually upload an audiogram to create a custom profile that adjusts audio levels specifically to how you hear. What? I had no idea. Here’s Paul Lefebvre:

But, by far, the #1 thing for me is the hearing assistive features. I used the Mimi hearing app to take a hearing test and generate a hearing profile (I have slight high-end hearing loss). I then was able to apply this hearing profile to the AirPods and the sound got even better! I also turned on other settings to make sounds clearer in transparency mode.

Now I sometimes put these AirPods on with just transparency mode and use them to hear things from across the room or to better understand conversations.

And @mtwebb on Mastodon:

I also recently upgraded to the 2nd gen and imported my audiogram from a recent hearing test. They literally changed my life in certain noisy situations. I also recommend them, especially if you have some hearing loss but don’t quite need hearing aids.

And Marques Brownlee’s review is a good one:

To create an audiogram of your hearing, you can use the Mimi Hearing Test or SonicCloud Personalized Sound apps and then import it into your settings. I have no idea how good these audiograms are compared to an actual hearing test…you should talk to your doctor or head to a specialist if you’re in need of something really accurate. But for many people, I bet these apps work just fine. I haven’t done my audiogram yet - I’m gonna do the test after I publish this.

You can get the 2nd-gen AirPods Pro from Apple or at Amazon for $50 off (deal still valid as of 8am on 4/14).


Imagined Alt-Universe Tech Products

I spent more than a few minutes scrolling through Dana Sibera’s Mastodon feed (also on Twitter) featuring her imagined oddball tech items. Like this marble Mac:

a Macintosh computer that looks like it's made out of marble

A NeXT laptop? A NeXT laptop!

a mockup of a NeXT laptop

A foldable Powerbook:

a mockup of a Powerbook G4 that folds into quarters

And a widescreen Apple Lisa:

a mockup of a widescreen Apple Lisa

I found out about Sibera’s work via Marcin Wichary’s Shift Happens newsletter — you can find more examples of her work there, on Mastodon, or on Twitter.


The Best Photos From the Shot on iPhone Macro Challenge

dewdrops on a delicate spider web

closeup shot of the structure of a plant leaf

Apple recently announced the winners of a competition to highlight the best macro photos shot on the newest iPhones. Amazing photos from a phone. The camera is really the only reason I upgrade my iPhone every year…it just gets better and better.


A Prototype of the Original iPod

a prototype of the original iPod

To mark the 20th anniversary of the iPod, Cabel Sasser shared some photos of one of the coolest artifacts in the Panic Archives: a prototype of the original iPod.

As you can see, it’s… quite large! We’ve always assumed that this mighty shell was designed to fit the large breadboards or circuit boards that were used during the earliest days of iPod development, until everything was eventually sized down to actual iPod-size. (It also has the Jobsian side-benefit of keeping the engineers in the dark about what the final device will look like.) I can’t get enough of those chunky, clunky, clicky black buttons wired up for navigation.

You can see how big it actually is when compared to the size of the actual iPod:

a prototype of the original iPod compared to the original iPod

Update: Tony Fadell headed up development of the iPod at Apple and had this to say about the prototype above:

This is a P68/Dulcimer iPod prototype we (very quickly) made before the true form factor design was ready. Didn’t want it look like an iPod for confidentiality — the buttons placement, the size — it was mostly air inside — and the wheel worked (poorly)


Honest Weights, Square Dealings

A test printing pattern from Tekserve

Ahhhh, The Verge has published an excerpt of Tamara Shopsin’s LaserWriter II, “a coming-of-age tale set in the legendary 90s indie NYC Mac repair shop TekServe — a voyage back in time to when the internet was new, when New York City was gritty, and when Apple made off-beat computers for weirdos”.

Joel explains that the LaserWriter II was discontinued almost ten years ago. But Tek always encourages people to fix them. Always. LaserWriter IIs are tanks, one of the most solid printers Apple ever made. The printer has only one design flaw, one thing that consistently breaks, and that flaw takes ten years to surface. Joel pauses for breath. Claire is on the edge of her seat.

He concludes, “The fan blades warp a little over time and suck in dust. This dust eventually gets into the optics and causes pages to ghost.”

Claire prints a test page from the LaserWriter II. The edges of the paper are bright white. They stipple to a black stripe of text in the center, in a kind of reverse ice cream sandwich.

Ghosting is a term used to cover a host of printing problems — double images, an image seen through the backside of the paper. Here Joel uses “ghost” to describe printing so faint it has not actually printed.

I recommend reading LaserWriter II, as well as Shopsin’s memoir Arbitrary Stupid Goal.


Apple Beige

Look at this amazing artifact of 20th century computing: official Apple Beige touch-up paint for the Apple II.

bottle of Apple Beige touch-up paint

Ben Zotto found this bottle while on a quest to find out the original color of the Apple II.

This is the green-inflected cool beige of the original Apple II computer cases. Unlike later models, these first Apple cases were manufactured with a sprayed-on paint finish. Scrapes and other abuse could damage the surface. Hence the need for a touch-up paint, a handy item apparently available only to dealers for use on their repair benches.

It stands to reason this still-fresh paint may be the closest you can get today to that original color. I made a couple “swatches”, a layer on coated paper (which worked well) and two coats on a primered wood shim (worked less well). And I compared the swatches to a surviving Apple II and to other known color references.

He even found some nearly matching paints at the hardware store, so you could paint your bedroom Apple Beige if you wanted. (via kelli anderson)


Tiny World

Apple might be a $2+ trillion company, but in the TV world they are still relatively small potatoes. Perhaps it’s appropriate then that the company’s first entry into the nature documentary space dominated by BBC and Netflix is Tiny World, a series featuring some animals who have carved out lives in our massive world by going small. You know, spiders, toads, pygmy marmosets, insects, rodents, fish. The series is narrated by Paul Rudd (I love the ageless Rudd as much as anyone but would have loved to hear Ze Frank in this role) and premieres October 2nd on Apple+.


How Privacy-Friendly Contact Tracing Can Help Stop the Spread of Covid-19

Nicky Case, working with security & privacy researcher Carmela Troncoso and epidemiologist Marcel Salathé, came up with this fantastic explanation of how we can use apps to automatically do contact tracing for Covid-19 infections while protecting people’s privacy. The second panel succinctly explains why contact tracing (in conjunction with quick, ubiquitous testing) can have such a huge benefit in a case like this:

A problem with COVID-19: You’re contagious ~2 days before you know you’re infected. But it takes ~3 days to become contagious, so if we quarantine folks exposed to you the day you know you were infected… We stop the spread, by staying one step ahead!

Contact Tracing Comic

It’s based on a proposal called Decentralized Privacy-Preserving Proximity Tracing developed by Troncoso, Salathé, and a host of others. Thanks to Case for putting this comic in the public domain so that anyone can publish it.

Update: About two hours after posting this, Apple and Google announced they are jointly working on contact tracing technology that uses Bluetooth and makes “user privacy and security central to the design”.

A number of leading public health authorities, universities, and NGOs around the world have been doing important work to develop opt-in contact tracing technology. To further this cause, Apple and Google will be launching a comprehensive solution that includes application programming interfaces (APIs) and operating system-level technology to assist in enabling contact tracing. Given the urgent need, the plan is to implement this solution in two steps while maintaining strong protections around user privacy.

Update: Based on information published by Google and Apple on their contact tracing protocols, it appears as though their system works pretty much like the one outlined about in the comic and this proposal.

Also, here is an important reminder that the problem of what to do about Covid-19 is not primarily a technological one and that turning it into one is troublesome.

We think it is necessary and overdue to rethink the way technology gets designed and implemented, because contact tracing apps, if implemented, will be scripting the way we will live our lives and not just for a short period. They will be laying out normative conditions for reality, and will contribute to the decisions of who gets to have freedom of choice and freedom to decide … or not. Contact tracing apps will co-define who gets to live and have a life, and the possibilities for perceiving the world itself.

Update: Security expert Bruce Schneier has some brief thoughts on “anonymous” contact tracing as well as some links to other critiques, including Ross Anderson’s:

But contact tracing in the real world is not quite as many of the academic and industry proposals assume.

First, it isn’t anonymous. Covid-19 is a notifiable disease so a doctor who diagnoses you must inform the public health authorities, and if they have the bandwidth they call you and ask who you’ve been in contact with. They then call your contacts in turn. It’s not about consent or anonymity, so much as being persuasive and having a good bedside manner.

I’m relaxed about doing all this under emergency public-health powers, since this will make it harder for intrusive systems to persist after the pandemic than if they have some privacy theater that can be used to argue that the whizzy new medi-panopticon is legal enough to be kept running.

And I had thoughts similar to Anderson’s about the potential for abuse:

Fifth, although the cryptographers — and now Google and Apple — are discussing more anonymous variants of the Singapore app, that’s not the problem. Anyone who’s worked on abuse will instantly realise that a voluntary app operated by anonymous actors is wide open to trolling. The performance art people will tie a phone to a dog and let it run around the park; the Russians will use the app to run service-denial attacks and spread panic; and little Johnny will self-report symptoms to get the whole school sent home.

The tie-a-phone-to-a-dog thing reminds me a lot of the wagon full of smartphones creating traffic jams. (via @circa1977)


Snowbrawl

Snowbrawl is a fun short film of a children’s snowball fight shot as if it were a John Wick or Mission Impossible action sequence. David Leitch, the uncredited co-director of John Wick and director of Deadpool 2, shot the whole thing for Apple on an iPhone 11 Pro.


AirPods, an Augmented-Reality Wearable Computer

For Real Life magazine, Drew Austin writes about wireless headphones and their potential effect on the public sphere if many people start wearing them. The bit that particularly caught my eye was the subtitle of the piece:

Wireless headphones are augmented reality devices.

And further down the page:

Much as phones have enabled and concretized the always-on nature of everyday life, introducing the constant interpenetration of physical and digital space to individual experience, wireless earbuds facilitate a deeper integration, an “always in” existence that we need never interrupt by looking down at a screen. Their aural interface means we don’t have to awkwardly switch attention back and forth between IRL and a screen as though the two are starkly separated. Instead, we can seem to occupy both seamlessly, an experience that other augmented-reality devices, like Google Glass, have promised with varying degrees of success.

I bought some AirPods several months ago thinking I was getting wireless headphones, but very quickly realized they were actually an augmented-reality wearable computer. In my media diet post from May, I called them “the first real VR/AR device that feels seamless”. Like regular wired earbuds or even over-the-ear Bluetooth headphones, AirPods provide an audio track layered over the real world, but they’re so light and let just the right amount of ambient sound in that you barely notice you’re wearing them — it just sounds like whatever you’re listening to is playing in your head, automagically. It feels, at least to me, like a totally different and far more immersive experience. Wearable computing still seems like a futuristic thing a few years away, but with AirPods and the Apple Watch, it’s solidly here right now.

P.S. In Dan Hon’s latest newsletter, he writes:

Given current phone/camera trends (or, I should say, current camera/phone trends), the Star Trek: TNG combadge is unrealistic because by the 24th century it’d be more like 99.9998% camera and 0.0002% phone.

The natural ancestor of the combadge seems more like AirPods than the iPhone. But the likelihood of AirPods 6.0 having a tiny camera embedded in it for, say, the facial recognition of whoever you’re speaking with (a la Miranda Priestly’s assistants in The Devil Wears Prada) or text-to-speech for whatever you’re looking at (signs, books, menus) seems quite high.


Three Takes on Jony Ive Leaving Apple

The first is by John Gruber at Daring Fireball:

Ive is, to state the obvious, preternaturally talented. But in the post-Jobs era, with all of Apple design, hardware and software, under his control, we’ve seen the software design decline and the hardware go wonky. I don’t know the inside story, but it certainly seems like a good bet that MacBook keyboard fiasco we’re still in the midst of is the direct result of Jony Ive’s obsession with device thinness and minimalism. Today’s MacBooks are worse computers but more beautiful devices than the ones they replaced. Is that directly attributable to Jony Ive? With these keyboards in particular, I believe the answer is yes….

It makes me queasy to see that Apple’s chief designers are now reporting to operations. This makes no more sense to me than having them report to the LLVM compiler team in the Xcode group. Again, nothing against Jeff Williams, nothing against the LLVM team, but someone needs to be in charge of design for Apple to be Apple and I can’t see how that comes from operations. I don’t think that “chief design officer” should have been a one-off title created just for Jony Ive. Not just for Apple, but especially at Apple, it should be a permanent C-level title. I don’t think Ive ever should have been put in control of software design, but at least he is a designer.

I don’t worry that Apple is in trouble because Jony Ive is leaving; I worry that Apple is in trouble because he’s not being replaced.

Stratechery’s Ben Thompson argues that Apple is simply too big now to have a single tastemaker in charge:

Apple sold 278,000 iMacs its first full quarter on the market, 125,000 iPods its first full quarter on the market, and 1,119,000 iPhones its first full quarter on the market. Today Apple sells the same number of iPhones approximately every 11, 5, and 45 hours respectively. That requires a staggering amount of coordination between industrial design, manufacturing design, and operations. It simply isn’t feasible to have any one of these disciplines dictate to the others.

And yet, I understand Gruber’s angst. It is precisely that sort of dictatorship, first and foremost in the person of Steve Jobs, that made Apple, Apple. Again, though, I think Ive is in part a cautionary tale: he did his best work under Jobs, while the last few years have been more fraught from a design perspective; if Ive was not entirely up to the task of being the ultimate arbiter of all things Apple, who can be?

That is why the conclusion I had after WWDC feels more applicable than ever: it is less that Jony Ive is leaving Apple, and more that Apple, for better or worse, and also by necessity, has left Jony Ive and the entire era that he represented. So it goes.

At Vice, Jason Koebler argues against Ive’s design approach altogether:

[H]istory will not be kind to Ive, to Apple, or to their design choices. While the company popularized the smartphone and minimalistic, sleek, gadget design, it also did things like create brand new screws designed to keep consumers from repairing their iPhones.

Under Ive, Apple began gluing down batteries inside laptops and smartphones (rather than screwing them down) to shave off a fraction of a millimeter at the expense of repairability and sustainability.

It redesigned MacBook Pro keyboards with mechanisms that are, again, a fraction of a millimeter thinner, but that are easily defeated by dust and crumbs (the computer I am typing on right now—which is six months old—has a busted spacebar and ‘r’ key). These keyboards are not easily repairable, even by Apple, and many MacBook Pros have to be completely replaced due to a single key breaking. The iPhone 6 Plus had a design flaw that led to its touch screen spontaneously breaking—it then told consumers there was no problem for months before ultimately creating a repair program. Meanwhile, Apple’s own internal tests showed those flaws. He designed AirPods, which feature an unreplaceable battery that must be physically destroyed in order to open.

Ive’s Apple has been one in which consumers have been endlessly encouraged to buy new stuff and get rid of the old. The loser is the environment, and the winner is Apple’s bottom line. Apple has become famous for its design, and Ive has become famous, too. Let’s hope the next great consumer electronics designer is nothing like him.

If these three agree on nothing else, let their arguments show one thing: even Apple’s biggest fans really hate the past few generations of MacBook keyboards. I feel like I hated them (and had endemic problems with mine) before it was cool.


Papercraft Computers

Papercraft Electronics

Papercraft Electronics

Papercraft Electronics

Rocky Bergen makes paper models of vintage electronics and computing gear. And here’s the cool bit…you can download the plans to print and fold your own: Apple II, Conion C-100F boom box, Nintendo GameCube, and Commodore 64.


Apple on the “radical” use of humans to edit the news

This is an interesting look at how Apple News approaches curating their product, which reaches 90 million people. Unlike other algorithm-focused Silicon Valley giants, Apple uses human editors to surface news stories. They layer those hand-picked stories, some of which will get a million views each, with trending and topic-based stories via algorithm.

Apple (surprisingly) gave access to their News editor in chief, Lauren Kern, who weighs accuracy above speed.

Ms. Kern criticized the argument that algorithms are the sole way to avoid prejudice because bias can be baked into the algorithm’s code, such as whether it labels news organizations liberal or conservative. She argued that humans — with all their biases — are the only way to avoid bias.

“We’re so much more subtly following the news cycle and what’s important,” she said. “That’s really the only legitimate way to do it at this point.”

To further her point:

When Apple in June unveiled a special section on the midterm elections, it highlighted Fox News and Vox as partners. Apple said there are as many people reading traditionally left-leaning publications as traditionally right-leaning publications on Apple News.

The piece goes further into the business side and raises the question of whether Apple News can, as it aims, help save journalism. While newsrooms are seeing a bump in traffic from Apple News, significant now that Facebook has changed how their algorithm surfaces publishers, the question remains of whether such a closed platform will grow media revenues enough to make a difference.

There are hints of what is to come:

There are ambitious plans for the product. Apple lets publishers run ads in its app and it helps some sign up new subscribers, taking a 30 percent cut of the revenue. Soon, the company aims to bundle access to dozens of magazines in its app for a flat monthly fee, sort of like Netflix for news, according to people familiar with the plans, who declined to be identified because they weren’t authorized to speak publicly. Apple also hopes to package access to a few daily-news publications, like The Times, The Post and The Wall Street Journal, into the app, the people said.

Perhaps this is all related to the press event Apple is hosting in Brooklyn next week?


The winners of the 2018 iPhone Photography Awards

The winners of the 2018 iPhone Photography Awards

The winners of the 2018 iPhone Photography Awards

Culled from thousands of entrants from more than 140 countries around the world, here are the winners of the 2018 iPhone Photography Awards. What’s really interesting is that many of the winners were not shot on iPhone 8 or iPhone X but with iPhone 7s and 6s and even 5s. That’s a good reminder of Clayton Cubitt’s three step guide to photography: “01: be interesting. 02: find interesting people. 03: find interesting places. Nothing about cameras.”

That said, the increase in photo quality from the first contest in 2008, just a year after the iPhone launched, is welcome. The initial iPhone had just a 2 megapixel camera with a mediocre lens while the iPhone X packs a 12 megapixel resolution and an incredible lens.

Photos above by Huapeng Zhao and Alexandre Weber.


“I have a secret. My father is Steve Jobs.”

Vanity Fair has an excerpt of Small Fry, a memoir by Lisa Brennan-Jobs, the oldest daughter of Apple co-founder Steve Jobs, who named an early computer after her. Jobs notoriously denied paternity from the moment of Brennan-Jobs’ birth.

Then, in 1980, the district attorney of San Mateo County, California, sued my father for child-support payments. My father responded by denying paternity, swearing in a deposition that he was sterile and naming another man he said was my father.

I was required to take a DNA test. The tests were new then, and when the results came back, they gave the odds that we were related as the highest the instruments could measure at the time: 94.4 percent. The court required my father to cover welfare back payments, child-support payments of $385 per month, which he increased to $500, and medical insurance until I was 18. The case was finalized on December 8, 1980, with my father’s lawyers insistent to close. Four days later Apple went public and overnight my father was worth more than $200 million.

But before that, just after the court case was finalized, my father came to visit me once at our house in Menlo Park, where we had rented a detached studio. It was the first time I’d seen him since I’d been a newborn in Oregon.

“You know who I am?” he asked. He flipped his hair out of his eyes.

I was three years old; I didn’t.

“I’m your father.” (“Like he was Darth Vader,” my mother said later, when she told me the story.)

“I’m one of the most important people you will ever know,” he said.


The original Mac OS Control Panel done in cross-stitch

Mac OS Control Panel Cross Stitch

iOS programmer Glenda Adams made a cross-stitch embroidery of the original Control Panel for the Macintosh. Lots of parallels between designing cross-stitch patterns and pixel drawings & fonts. For instance, check out designer Susan Kare’s drawings for some of the original Mac OS icons and compare them to cross-stitch patterns. (P.S. Check out that date…)

See also this Lego Macintosh.


Divine Discontent

The always pertinent Ben Thompson considers Apple and Amazon (plus Facebook and Google) and how they each focus on customers. He starts by wondering which of these companies has the best chance at hitting the one trillion market cap first. Focusing on the first two, he offers this interesting comparison.

I mean it when I say these companies are the complete opposite: Apple sells products it makes; Amazon sells products made by anyone and everyone. Apple brags about focus; Amazon calls itself “The Everything Store.” Apple is a product company that struggles at services; Amazon is a services company that struggles at product. Apple has the highest margins and profits in the world; Amazon brags that other’s margin is their opportunity, and until recently, barely registered any profits at all. And, underlying all of this, Apple is an extreme example of a functional organization, and Amazon an extreme example of a divisional one.

Two very different business operating in very different ways.

Both, taken together, are a reminder that there is no one right organizational structure, product focus, or development cycle: what matters is that they all fit together, with a business model to match. That is where Apple and Amazon are arguable more alike than not: both are incredibly aligned in all aspects of their business. What makes them truly similar, though, is the end goal of that alignment: the customer experience.

I’ll skip over much of his section on disruption and Clayton Christensen but if you don’t already know about his take on the matter, have a look at his thorough analysis of Apple vs the disruption theory. Basically, the theory doesn’t account for user experience and Apple manages to not overshoot the price customers want to pay because it understands the value its superior user experience provides.

Apple seems to have mostly saturated the high end, slowly adding switchers even as existing iPhone users hold on to their phones longer; what is not happening, though, is what disruption predicts: Apple isn’t losing customers to low-cost competitors for having “overshot” and overpriced its phones. It seems my thesis was right: a superior experience can never be too good — or perhaps I didn’t go far enough. (Emphasis mine.)

Thompson then looks at Amazon’s focus on custom experience, including an important aspect which Bezos explained in his most recent letter to shareholders.

One thing I love about customers is that they are divinely discontent. Their expectations are never static — they go up. It’s human nature. We didn’t ascend from our hunter-gatherer days by being satisfied. People have a voracious appetite for a better way, and yesterday’s ‘wow’ quickly becomes today’s ‘ordinary’. […] (Emphasis mine.)

What is amazing today is table stakes tomorrow, and, perhaps surprisingly, that makes for a tremendous business opportunity: if your company is predicated on delivering the best possible experience for consumers, then your company will never achieve its goal.

By focusing on user experience, Amazon is constantly aiming higher and never overshooting what customers want to pay, thus making itself very hard to disrupt.

He closes with Facebook and Google who are focused on advertisers, which makes them less (end)user focused and less popular.

Both, though, are disadvantaged to an extent because their means of making money operate orthogonally to a great user experience; both are protected by the fact would-be competitors inevitably have the same business model.


Luxurious irony

Apple has been making a number of moves towards becoming more of a luxury and lifestyle brand (including hires from fashion mainstays like Yves Saint Laurent, and Burberry), as well as advancing its various media projects, like the recent purchase of Texture, the digital magazine distributor, in what many see as plans to be the Netflix of magazines. And then in this piece at The Guardian on those same media advances, comes this:

Rumors have even circulated that Apple is looking to buy parts or all of the troubled magazine publisher Condé Nast, a move that would further its push, initiated with the Apple Watch, to become a luxury fashion accessory, lifestyle and content brand.

So Apple might be buying Condé Nast, publishers of… Wired. Remember this from 1997? Oh, the irony.

Wired June 1997 - Pray

(Via @cfd and @9to5Mac.)


Spike Jonze is very good at making ads

Huh, weird. Spike Jonze made a video of me in my living room last night.

I’m fully here for FKA Twigs being the face of dancing your way out of depression.


Gorgeous 50-megapixel panoramas shot on an iPhone at 20,000 feet

Laforet Iphone Pano

Laforet Iphone Pano

Laforet Iphone Pano

Over on his Instagram account, photographer Vincent Laforet is sharing some 50-megapixel panoramic photos he shot for Apple. He strapped an iPhone 7 to the bottom of a Learjet, set it on Pano mode, and flew it over various landscapes at a height of 20,000 feet. Here’s the first one.

For 7 consecutive days I will be posting a series of 50+ Megapixel Panoramic Photographs shot on an @apple iPhone 7, from the belly of a LearJet from 20,000 feet above the earth.

We set the standard Camera App to “Pano” Mode and flew for 2-7 minutes at 220+ Knots on a perfectly straight line and we witnessed the iPhone effectively paint the landscape like a roller brush. It produced a stunningly high quality image that I’d never before seen before from any smartphone!

Laforet also shot a video from some of those same flights using a RED camera in 8K resolution.

Watch this on as big a screen as you can in 4K. Wonderful.


In tech and media, you can’t remain neutral on a moving train

In his review (finally!) of the iPhone X, John Gruber begins with a zoomed out view of how computer platforms face an adapt-or-die choice.

The more popular a computer platform becomes, the more of a bind in which it inevitably finds itself. A platform is only “finished” when it is abandoned. It needs to evolve to remain relevant, but it’s difficult to change in unfamiliar ways without angering the base of active users. Adding new features on top of the familiar foundation only gets you so far — eventually things grow too complex, especially when what’s needed now is in conflict with a design decision that made sense a decade (or more) prior.

I’d argue this applies equally well to cultural & scientific paradigms, media, companies, technology, and politics. And people too. Who you were in your 20s and the decisions you made for that person often don’t work that well for that same person at 40…which can make long-term relationships difficult to navigate.

It also applies to this here website. I’ve talked before about the changing landscape of web-based media from a revenue perspective, which is why I started the membership initiative.

As I hinted at in the announcement post, the industry-wide drop in revenue from display advertising was beginning to affect kottke.org and just a few months later, the site’s largest source of revenue (ads via The Deck) went from “hey, I can make a living at this!” to zero. Then Amazon slashed their affiliate percentages, resulting in a 30-50% drop for some sites in the network. I found a new ad network partner (with greatly reduced revenue) and my Amazon affiliate revenue didn’t fall as much as that of other sites, but together, those revenue sources would no longer be enough to support my full-time activities on the site.

But I’ve also been thinking a lot about how the information published here is delivered. I love the web and websites and believe the blog format is the best for the type of thing I want to communicate. But fewer and fewer people actually go to websites. I largely don’t. You can follow kottke.org on Facebook, Twitter, Tumblr, Pinterest, and via RSS, but fewer people are using newsreaders and Facebook et al are trying their best to decrease visibility of sites like mine unless I pay up or constantly publish.1

So I’ve been considering other ways of producing content that don’t involve this website. (An experiment along those lines will be launching very soon…although if you’re reading the members-only newsletter, you already know all about it.) But I also know that if you’re reading this, you are likely reading it on the web, as intended, and likely for 8-10 years or more…my loyal base of active readers who I don’t want to alienate. But as Gruber says above, it’s a sticky wicket…adapt or die. kottke.org is a blog, but that’s only a means to an end: sharing information and ideas with other people. How do I continue to do that, stay true to a format that I & my loyal readers love, but also not end up like a vaudevillian in the 1940s, hoofing it on some dusty stage with no one in the audience while the movie houses are packed? All I can say for sure is that kottke.org is very much not “finished”. Stay tuned!

P.S. It’s perhaps not the perfect metaphor in this case, but the thing that always pops into my head when thinking about changing on the go is this clip from Mr. Bean. He’s late for the dentist and has to get ready in his tiny car. The whole thing is great, but the particularly relevant bit starts at ~3:30.

  1. Social media is disproportionally shitty for small media businesses that prioritize quality over quantity. It’s Walmart gutting small town downtowns all over again.


Visualizing things that happen every second around the world

Every Second Mcdonalds

Every Second is a site that keeps track of various things that happen around the world by the second. For instance:

McDonald’s sells ~75 burgers, serves 810 customers, and makes about $800 every second of the day.

On Facebook, each second brings 52,000 new likes, 8500 new comments, and $261 in profit.

Apple sells 6.5 iPhones and handles 460,000 iMessages every second.

In 2016, Taylor Swift earned about $5 every second of the year. (via @daveg)


Some early thoughts on iPhone X

I got an iPhone X on Friday and have been using it all weekend. Here are some of my initial thoughts about it, some of which will likely change after more use and reflection. As an hors d’oeuvre, Apple’s guided tour of iPhone X’s new features and capabilities:

In some ways, the setup process has been streamlined. Soon after turning on the iPhone X, it asked to use my nearby iPhone 7 to transfer its settings. The verification step for this used a cool swirling blue pattern on the X that I had to view with my old phone’s camera…the iTunes visualizer is finally coming in handy.

In other ways, the setup process could still use some work. Anticipating afternoon delivery of the X, I’d backed up my iPhone 7 that morning. When it came time to set up the X using that backup, it failed…iTunes said the backup was not compatible. It didn’t specify why but I had a hunch: my 7 had iOS 11.1 installed but the X had an earlier version installed. I upgraded the X and the backup worked. Less savvy users are going to be completely lost here and Apple should fix it.

The X is slightly thicker and heavier than the 7. With the larger screen area, the iPhone is no longer a one-handed device for me in many situations. This might be a dealbreaker for me.

Haven’t used the “wireless” charging yet. Just added this $25 charging pad to my shopping cart though, so I’ll get to try it out in a couple of days.

Animoji is the “Ewoks in Return of the Jedi” feature of the iPhone X. After the novelty wears off, approximately no one will use it.

I don’t like the notch. It looks idiotic. I’ll probably get used to it. I don’t care for the display’s rounded corners either. If you look at the apps that have been updated for the X, many of them don’t make use of the bottom 1/4” of the display because of the rounded corners. I feel like there’s an optical dissonance happening where I see the edge-to-edge display and think, “wow, massive display” but really the bottom slice of the screen and the two weird bunny ears at the top are not actually that useful. (Pls don’t email me about the utility of the bunny ears for the time, network, & battery display and the tradeoffs involving the camera placement, etc. “You’ve gotta put those somewhere!” I am aware.) Call me old-fashioned, but I want all my screens to be rectangles with square corners.

Face ID works great for me. I had a week of stubble on my face for the initial scan and it still worked after I shaved. It worked with glasses on. (My Ray-Ban sunglasses: no.) It worked with a baseball cap on. It worked in the dark…like a really dark room. It worked in a dark room with my glasses on. It worked with my head rested on my hand with pretty much half my face covered (this one surprised me when I realized what had just happened).

Thank god the home button is gone. So far, Face ID + swiping up is a superior interaction 99% of the time. It’s quicker and you don’t have to think about it. App switching is super simple now…just swipe left/right on the bottom of the screen. Relearning the new Home-less Siri, screenshot, and power-off interactions isn’t that hard.

A note on Face ID security, from Apple’s Face ID Security Guide:

The probability that a random person the population could look at your iPhone X and unlock it using Face ID is approximately 1 in 1,000,000 (versus 1 in 50,000 for Touch ID).

I hadn’t read about the 1 in 50,000 for Touch ID…that seems really high.

The TrueDepth camera is fun for taking new kinds of selfies. (I wonder…can someone take that video and make an animatronic face that can be used to break into my phone?)

Everything on this phone happens instantly…or somehow faster than instantly. It would be fun to use the first iPhone (which seemed really fast at the time) just to compare how blazing this this really is. And I wonder…will the X feel as slow in 10 years as that first phone feels today? It doesn’t seem as though it could get much faster…

The OLED screen is beautiful. I mainly use my phone to read Twitter and my email, so I’m not sure I need this beautiful new screen, but damn your tweets look good!

The camera quality remains the key advantage of the iPhone…they’re just so far ahead of everyone else here.

Update: The reviewers at DxOMark disagree with me on the camera quality. They place the Google Pixel 2 ahead of the iPhone X for image quality and a few other Android phones aren’t far behind.


Apple’s diseconomies of scale and the next iPhone

Apple is the biggest company in the world and they sell one of history’s most successful consumer products. As the total human population of Earth becomes a limiting factor in the iPhone’s continued sales growth (see also Facebook), they are perhaps running into problems designing a desirable product that they need to produce 200 million times over the course of a year.

This is one of those areas where Apple may be the victim of its own success. The iPhone is so popular a product that Apple can’t include any technology or source any part if it can’t be made more than 200 million times a year. If the supplier of a cutting-edge part Apple wants can only provide the company with 50 million per year, it simply can’t be used in the iPhone. Apple sells too many, too fast.

A Daring Fireball reader put it this way:

People commonly think that scale is an unambiguously good thing in production, but the tremendous scale at which Apple operates shows this not to be the case. Annual iPhone production is so large that Apple is likely experiencing diseconomies of scale, a phenomenon one doesn’t often hear about. What significant, break-through technology can a company practically introduce to 300 million new devices in a year?

Diseconomies of scale is a real thing, btw. John Gruber has been arguing that Apple’s way around this is to produce a more expensive iPhone ($1000-1200) with exceptional components and features that the company simply can’t produce at a scale of 200 million/year. Rene Ritchie describes this iPhone++ strategy as “bringing tomorrow’s iPhone to market today”. Gruber compares it to the Honda Prelude, quoting from the Edmunds description of the car:

Honda established itself in America with the Civic and Accord — both good, solid but basic cars. But big profits in the automotive world don’t come from basic cars that sell for commodity prices. Those profits come from cars that get consumers so excited that they’ll pay a premium price just to have one. The Prelude was Honda’s first attempt at an exciting car.

The Prelude was Honda’s technological leading edge. Features that are now expected from Honda, like the double-wishbone suspension under the Accord, fuel injection, and VTEC electronic variable valve timing system showed up first on the Prelude before migrating across the Honda line (though VTEC first showed up on the 1990 Acura NSX).

Keen observations all around and it will be interesting to see if Apple can benefit from this strategy.


If you can’t explain something in simple terms, you don’t understand it

Feynman Blackboard

In the early 1960s, Richard Feynman gave a series of undergraduate lectures that were collected into a book called the Feynman Lectures on Physics. Absent from the book was a lecture Feynman gave on planetary motion, but a later finding of the notes enabled David Goodstein, a colleague of Feynman’s, to write a book about it: Feynman’s Lost Lecture. From an excerpt of the book published in a 1996 issue of Caltech’s Engineering & Science magazine:

Feynman was a truly great teacher. He prided himself on being able to devise ways to explain even the most profound ideas to beginning students. Once, I said to him, “Dick, explain to me, so that I can understand it, why spin one-half particles obey Fermi-Dirac statistics.” Sizing up his audience perfectly, Feynman said, “I’ll prepare a freshman lecture on it.” But he came back a few days later to say, “I couldn’t do it. I couldn’t reduce it to the freshman level. That means we don’t really understand it.”

John Gruber writes the simple explanations are the goal at Apple as well:

Engineers are expected to be able to explain a complex technology or product in simple, easily-understood terms not because the executive needs it explained simply to understand it, but as proof that the engineer understands it completely.

Feynman was well known for simple explanations of scientific concepts that result a in deeper understanding of the subject matter: e.g. see Feynman explaining how fire is stored sunshine, rubber bands, how trains go around curves, and magnets. Critically, he’s also not shy about admitting when he doesn’t understand something…or, alternately, when scientists as a group don’t understand something. There’s the spin anecdote above and of his explanation of magnets, he says:

I really can’t do a good job, any job, of explaining magnetic force in terms of something else you’re more familiar with, because I don’t understand it in terms of anything else you’re more familiar with.

Feynman was also quoted as saying:

I think I can safely say that nobody understands quantum mechanics.

Pretty interesting thing to hear from a guy who won a Nobel Prize for explaining quantum mechanics better than anyone ever had before. Even when he died in 1988 at the end of a long and fruitful careeer, a note at the top of his blackboard read:

What I cannot create, I do not understand.


Building an iPhone from scratch

Scotty Allen built a working iPhone 6S from scratch using parts bought in the electronics markets of Shenzhen, China.

I built a like-new(but really refurbished) iPhone 6S 16GB entirely from parts I bought in the public cell phone parts markets in Huaqiangbei. And it works!

I’ve been fascinated by the cell phone parts markets in Shenzhen, China for a while. I’d walked through them a bunch of times, but I still didn’t understand basic things, like how they were organized or who was buying all these parts and what they were doing with them.

So when someone mentioned they wondered if you could build a working smartphone from parts in the markets, I jumped at the chance to really dive in and understand how everything works.

It is kind of amazing that he ends up with a fully functional iPhone, complete with a box with charger, headphones, etc. The era of transistor radio kits is not quiiiite dead yet. (via bb)

Update: Allen also modified his iPhone 7 to include a dedicated headphone jack.


Getting Apple scoops with this one weird blog

John Gruber has good news for hardcore Mac users: Apple is releasing a completely redesigned Mac Pro next year and new iMacs with pro-level specs this year. Intriguing, but I’m more interested in how this news was delivered:

There are only nine people at the table. Phil Schiller, Craig Federighi, and John Ternus (vice president, hardware engineering — in charge of Mac hardware) are there to speak for Apple. Bill Evans from Apple PR is there to set the ground rules and run the clock. (We had 90 minutes.) The other five are writers who were invited for what was billed as “a small roundtable discussion about the Mac”: Matthew Panzarino, Lance Ulanoff, Ina Fried, John Paczkowski, and yours truly.

Gruber runs a one-person independent blog that he started as a hobby and now he’s one of five people on the planet that the largest company in the world invites in for an unprecedented preview of new Mac hardware. (And I would argue he’s perhaps the only one invited who would be viewed as indispensable — you could see the others swapped out for Mossberg or Pogue or Swisher or Manjoo, but not Gruber.) That’s incredible and inspiring. It may be the twilight of the independent blogger, but Gruber continues to show how a small-but-obsessive site can do things no one else can.

Update: A pal just alerted me that Daring Fireball is having difficulty serving pages, something that usually only happens to sites DF features. “Is this the first self-fireballing in Gruber’s history?” (via @djacobs)


Watch a near-pristine Apple I boot up and run a program

Glenn and Shannon Dellimore own at least two original Apple I computers built in 1976 by Steve Wozniak, Dan Kottke, and Steve Jobs. The couple recently purchased one of the computers at auction for $365,000 and then lent it to London’s Victoria and Albert Museum for an exhibition. The hand-built machine is in such good condition that they were able to boot it up and run a simple program.

The superlative rarity of an Apple-1 in this condition is corroborated by this machine’s early history.The owner, Tom Romkey, owned the “Personal Computer Store” in Florida, and was certified as an Apple level 1 technician in 1981. One day, a customer came into his shop and traded in his Apple-1 computer for a brand new NCR Personal Computer. The customer had only used the Apple-1 once or twice, and Mr. Romkey set it on a shelf, and did not touch it again.

The Apple I was the first modern personal computer: the whole thing fit on just one board and used the familiar keyboard/monitor input and output.

By early 1976, Steve Wozniak had completed his 6502-based computer and would display enhancements or modifications at the bi-weekly Homebrew Computer Club meetings. Steve Jobs was a 21 year old friend of Wozniak’s and also a visitor at the Homebrew club. He had worked with Wozniak in the past (together they designed the arcade game “Breakout” for Atari) and was very interested in his computer. During the design process Jobs made suggestions that helped shape the final product, such as the use of the newer dynamic RAMs instead of older, more expensive static RAMs. He suggested to Wozniak that they get some printed circuit boards made for the computer and sell it at the club for people to assemble themselves. They pooled their financial resources together to have PC boards made, and on April 1st, 1976 they officially formed the Apple Computer Company. Jobs had recently worked at an organic apple orchard, and liked the name because “he thought of the apple as the perfect fruit — it has a high nutritional content, it comes in a nice package, it doesn’t damage easily — and he wanted Apple to be the perfect company. Besides, they couldn’t come up with a better name.”

In other words, Woz invented the Apple computer, but Jobs invented Apple Computer. Here’s a longer video of another working Apple I:

This one is also in great condition, although it’s been restored and some of the original parts have been replaced. If you’d like to play around with your own Apple I without spending hundreds of thousands of dollars at an auction, I would recommend buying a replica kit or trying out this emulator written in Javascript. (thx, chris)