Shake Shack gets the NY Times treatment Feb 21 2012
The Shake Shack gets a lukewarm one-star review from Pete Wells at the NY Times...the main problem was consistency.
How the burger could change lives I never divined, but on occasion it was magnificent, as beefy and flavorful as the outer quarter-inch of a Peter Luger porterhouse.
More often, though, the meat was cooked to the color of wet newsprint, inside and out, and salted so meekly that eating it was as satisfying as hearing a friend talk about a burger his cousin ate.
Even when the burgers were great, they could be great in one of two distinct ways. In the classic Shake Shack patty, a tower of ground beef is flattened against a searing griddle with a metal press and made to stay there, spitting and hissing, until one surface turns all brown and crunchy. A patty handled this way takes command of a Shackburger, standing up to its tangy sauce, its crisp lettuce, its wheels of plum tomato.
Sometimes, though, the grill cook hadn't had the energy needed for smashing and searing. Instead the patty was tall, soft and melting, so pink inside that its juices began to soak the bun at the first bite. Good as this version was, it was anomalous.
The Shack Burger is still my favorite hamburger and sitting in Madison Square Park eating one on a warm night with friends -- hell, even waiting in line for 45 minutes catching up -- is one of my favorite NYC activities.