The subway announcement lady  NOV 15 2010

A profile of the woman who does the announcements -- the ones you can actually understand -- for the NYC subway. Since becoming "the voice", she hasn't actually ridden the subway.

On the telephone, her voice does not have quite as much oomph as it does on the subway. "My husband says he doesn't hear the nice voice as often as he'd like," she said.

But the nice voice cannot be disobeyed. Before 9/11, when they lived in Louisville, Ky., he drove to the airport to pick up her. He was early. He parked right in front of the terminal. He could hear her on the public-address system, saying no one was supposed to park there.

A traffic officer came along and said he had to follow the voice's orders.

Her husband said, "I don't listen to that voice at home; I'm not going to listen to it here."

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