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kottke.org posts about etiquette

How to ask a favor

Some very useful advice from Valet magazine (which I confess I don’t read โ€” thanks Yuri Victor!) on how to ask for a favor. It’s step by step and super simple:

  1. Be direct with your request;
  2. Give your reason why;
  3. Provide an opportunity for escape.

This last step, in particular, is nicely articulated:

This is really just good manners and keeps your relationship in good standing. It shows the other person you respect their time and that this isn’t a guilt trip. When you ask a favor, always offer the other person the opportunity to easily and graciously decline. End your request with something like, “I understand if you can’t do this now,” or “Please don’t feel obligated, if you aren’t comfortable with this.” Say this and mean it. Because a favor you aren’t able to refuse isn’t a favor at all. It’s an order or a command.

You can embroider this with lots of detail specific to the kind of behavior you’re asking for, but the core here is pretty spot-on. There’s also a nice bit of advice for folks granting a favor, that basically boils down to “do it or don’t do it, but don’t be a jerk about it.”


Don’ts: walking while texting

If you run into me on the sidewalk while you are heads-down texting, emailing, IMing, reading, sexting, Angry Birdsing, or whatever elseing on your mobile device, I get to slap that fucking thing out of your hands a la Alex Rodriguez slapping the ball out of Bronson Arroyo’s glove in game six of the 2004 American League Championship Series, except way less milquetoasty. And you do the same for me, ok?

Addendum: If you’re heads-down texting on your phone accompanying a young child in a crosswalk with lots of traffic turning through it, I get to slap the phone out of your hands, punch you in the face, and take your child away from you forever. Seriously, what the fuck is wrong with you people?


Phone etiquette and the end of the individual

Peggy Nelson argues that everyone being on their mobile phones all the time โ€” even while at a dinner for two โ€” isn’t rude, it signals a shift from our society’s emphasis on the individual to the networked “flow”.

We’ve moved from the etiquette of the individual to the etiquette of the flow.

This is not mob rule, nor is it the fearsome hive mind, the sound of six billion vuvuzelas buzzing. This is not individuals giving up their autonomy or their rational agency. This is individuals choosing to be in touch with each other constantly, exchanging stories and striving for greater connection. The network does not replace the individual, but augments it. We have become individuals-plus-networks, and our ideas immediately have somewhere to go. As a result we’re always having all of our conversations now, flexible geometries of nodes and strands, with links and laughing and gossip and facts flying back and forth. But the real message is movement.

But au contraire, mon frere.

My new standard of cool: when I’m hanging out with you, I never see your phone ever ever ever.

If we’re hanging out and you pull out your iPhone to water your Farmville crops, we can no longer be friends. It’s not me, it’s you.

(via @tcarmody)


David Shipley and Will Schwalbe have written

David Shipley and Will Schwalbe have written an email style guide, an Emily Post for the cubicle set. I can’t abide by the endorsement of excessive exclamation points, but maybe the rest of the book is more useful? Send is available at Amazon.


The Morning News has compiled a guide

The Morning News has compiled a guide to NYC etiquette. See also my rules for the NYC subway.


Email signatures

Apparently, signing off your emails with “Best” is “something close to a brush-off”. I sign most of my emails with “Best”, especially when I don’t know the person particularly well, and I definitely don’t mean it as a brush-off. “Sincerely” is too formal, “Warmest regards” is a lie (you can’t give absolutely everyone your warmest regards), and “xoxo”…I’m not a girl. So “Best” it is…don’t take it the wrong way.