Yet another tale of one of the

posted by Jason Kottke Nov 13, 2006

Yet another tale of one of the mobile companies screwing their customers. This time it's Sprint: "After some wrangling, I am assured that the service will be terminated and no fee will be assessed. I even call back later that afternoon to make sure that I have understood the earlier call correctly and that I will not be charged.... I get the bill today, and guess what? A $380 early termination charge (two phones)."

Update: A somewhat happy ending: "After...three hours on the phone with Sprint today, the issue has finally been resolved."