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The Purpose of a System Is What It Does. “Driving change requires us to make the machine want something else. If the purpose of a system is what it does, and we don’t like what it does, then we have to change the system.”

Discussion  1 comment

Pete Ashton

This is one of those moments when someone you've been keeping tabs on for 20-odd years starts to pull all the reasons you've been keeping tabs on them into a coherent, fundamental text, isn't it. I'm excited.

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