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A Doctor Calls Patients to Tell Them Their Covid-19 Tests Were Positive

posted by Jason Kottke   Apr 24, 2020

In early March, Dr. Caroline Schulman was responsible for calling patients at her hospital to tell them they had tested positive for Covid-19. She shared some of her experiences in a piece for Stat.

Erik lives with his entire family in a one-room rental house with eight other occupants. He didn’t understand the precautions for preventing the spread of Covid-19 and had regularly been socializing in the apartment. He kept asking how to file for unemployment and how to isolate the household when the house itself could barely hold those living in it.

Jeff lives alone. He has a chronic blood condition and is struggling to get by. A few hours before we talked, he had resumed his job as a ride share driver because he needed to make ends meet.

Angela is 40 years old and has one of the preexisting conditions that put people at high risk for serious complications of Covid-19. When we spoke, she told me that she was feeling better, but that her home life was difficult. Her children had returned home after Mayor Muriel Bowser issued a stay-at-home order for the District of Columbia. She asked her kids to take precautions, but they continued to leave the house often. One son brought home his girlfriend, who had a cough, and displaced Angela from her room. She was unable to make an appointment with her primary doctor and couldn’t afford her medical supplies because of insurance issues. When I spoke with her, she sounded well and had no classic symptoms, but something didn’t sound right. I arranged a televisit that afternoon to have her evaluated more closely. By the time she got the call two hours later, she was so short of breath she could barely speak. When an ambulance arrived to take her to the hospital, her oxygen levels were dangerously low.

Reading through these stories, I just kept thinking about the measures that are going to be necessary if we’re going to safely restart public life in America — hygiene, mask wearing, some social distancing, and eventually a vaccine — and how our collective safety is going to depend on individuals doing the right thing. And most people will. But it’s clear that, especially without coherent national leadership & economic support, some people will be unable to take the necessary precautions for economic reasons and others won’t because they don’t understand why these measures are necessary, don’t trust science, or a dozen other reasons.