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The Future of News on Smart Speakers

posted by Tim Carmody   Nov 16, 2018

Radio News.jpeg

At Nieman Lab, Laura Hazard Owen checks in on whether and how people are consuming news on smart speakers and smart displays. It turns out, they aren’t, really:

Smart speaker news briefings didn’t get much love from users in this research. Here are some of the complaints Newman heard:

— Overlong updates — the typical duration is around five minutes, but many wanted something much shorter.

— They are not updated often enough. News and sports bulletins are sometimes hours or days out of date.

— Some bulletins still use synthesized voices (text to speech), which many find hard to listen to.

— Some updates have low production values or poor audio quality.

— Where bulletins from different providers run together, there is often duplication of stories.

— Some updates have intrusive jingles or adverts.

— There is no opportunity to skip or select stories.

Based on my experience with these devices and general trends in news and media consumption, I have a few predictions as to how this will change in the near future: