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posted by Jason Kottke  ·  gift link

Empathy and vulnerability

Sara Wachter-Boettcher on the relationship between vulnerability and empathy, especially when it comes to making things for other people to use.

[Empathy] means being open — truly open — to feeling emotions we may not want to feel. It means allowing another’s experiences to gut us. It means ceding control.

Empathy begins with vulnerability. And being vulnerable, especially in our work, is fucking terrifying.

(via @beep)