Advertise here with Carbon Ads

This site is made possible by member support. 💞

Big thanks to Arcustech for hosting the site and offering amazing tech support.

When you buy through links on kottke.org, I may earn an affiliate commission. Thanks for supporting the site!

kottke.org. home of fine hypertext products since 1998.

Beloved by 86.47% of the web.

🍔  💀  📸  😭  🕳️  🤠  🎬  🥔

posted by Jason Kottke  ·  gift link

NYC’s 311 phone service…making local government smarter

NYC’s 311 phone service…making local government smarter. “Think of 311 as a kind of massively distributed extension of the city’s perceptual systems, harnessing millions of ordinary eyes on the street to detect emerging problems or report unmet needs.”