kottke.org posts about RJ Cooper

Reservation contractAug 15 2011

Hopeful reservation makers for Chef RJ Cooper's new Rogue 24 in Washington, DC are asked to sign a 2 page contract which defines the cancellation policy (half charge for cancellation 3 days out, full charge for cancellation day of), bans cell phones and cameras, and asks the diners to choose one of 2 tasting menus (with or without wine pairing). The contract is here. I don't know why they use a paper contract and not a webform.

8/17 Update:
RJ Cooper on changes to the reservation contract at Rogue 24. In their defense, I don't think having a cancellation policy is a problem, especially if it's stated, but not always enforced, as this one was.

I get the sense that you had no idea this contract would be a point of controversy.
No, I didn't. But it's not any different than going to Minibar or Alinea. The difference is that Alinea has six reservationists that can handle that; we have one. Minibar has six seats; we have 52. Komi has a no camera and phone policy in their restaurant. What's the difference? Is it going to make experience better to have a phone? ... I'd rather just sit and really enjoy the experience of a place like this. Are we doing this out of arrogance? No. Are we doing it out of being hyped? No. We're doing it to make sure you as a diner have a valued experience.

(Thanks for the update, Jamie)

kottke.org

Front page
About + contact
Site archives

Subscribe

Follow kottke.org on Twitter

Follow kottke.org on Tumblr

Like kottke.org on Facebook

Subscribe to the RSS feed

Advertisement

Ads by The Deck

Support kottke.org shop at Amazon

And more at Amazon.com

Looking for work?

More at We Work Remotely

Kottke @ Quarterly

Subscribe to Quarterly and get a real-life mailing from Jason every three months.

 

Enginehosting

Hosting provided EngineHosting