The top five reasons why "the customer is always right" is wrong. I like the idea that a company should be as ready to fire bad customers as they are to fire bad employees.

The top five reasons why "the customer is always right" is wrong. I like the idea that a company should be as ready to fire bad customers as they are to fire bad employees.
This entry was published on March 28, 2008 at 05:38 pm.
Tags for this entry: business lists
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