Danny Meyer on the difference between service  OCT 02 2006

Danny Meyer on the difference between service and hospitality: "Service is delivering on your promise. Hospitality is making people feel good while you're delivering on that promise." Meyer has a new book, Setting the Table, out tomorrow. (via eater)

Read more posts on kottke.org about:
books   business   Danny Meyer   food   NYC   settingthetable


Front page
About + contact
Site archives


Follow kottke.org on Twitter

Follow kottke.org on Tumblr

Like kottke.org on Facebook

Subscribe to the RSS feed


Ads by The Deck

Support kottke.org shop at Amazon

And more at Amazon.com

Looking for work?

More at We Work Remotely

Kottke @ Quarterly

Subscribe to Quarterly and get a real-life mailing from Jason every three months.



Hosting provided EngineHosting