kottke.org

...is a weblog about the liberal arts 2.0 edited by Jason Kottke since March 1998 (archives). You can read about me and kottke.org here. If you've got questions, concerns, or interesting links, send them along.

Danny Meyer on the difference between service

Danny Meyer on the difference between service and hospitality: "Service is delivering on your promise. Hospitality is making people feel good while you're delivering on that promise." Meyer has a new book, Setting the Table, out tomorrow. (via eater)

By Jason Kottke    Oct 2, 2006 at 11:13 am    books   business   Danny Meyer   food   NYC   settingthetable

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