Apple Store service propers  MAY 28 2002

Meg and I had a completely wonderful browsing/window-shopping experience at the Apple Store in Palo Alto today. The salesperson who helped us knew as much as we did about the iBook and filled in the gaps where our online research and network of iBook owners had failed us. He even recommended an online store where we could buy good 3rd party RAM for significantly less than at the store. I love it when companies do that. Apple might miss out on a couple hundred dollars on the RAM purchase, but they've gained my respect, which will mean a whole lot more to them in the long run (in the form of future purchases and recommendations to family, friends, business associates, & Web site readers).

kottke.org

Front page
About + contact
Site archives

Subscribe

Follow kottke.org on Twitter

Follow kottke.org on Tumblr

Like kottke.org on Facebook

Subscribe to the RSS feed

Advertisement

Ads by The Deck

Support kottke.org shop at Amazon

And more at Amazon.com

Looking for work?

More at We Work Remotely

Kottke @ Quarterly

Subscribe to Quarterly and get a real-life mailing from Jason every three months.

 

Enginehosting

Hosting provided EngineHosting